Privacy policy

Last Updated: December 7, 2025

kiddoro operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (“Services”). Our store is powered by Shopify, which enables us to operate the Services.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, make a purchase, or interact with the Services.

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. We may collect:

a. Contact Information

  • Name

  • Address, billing & shipping details

  • Phone number

  • Email address

b. Payment Information

  • Credit/debit card details

  • UPI/payment method information

  • Transaction details

(We do not store full card details.)

c. Account Information

  • Username, password

  • Preferences and settings

d. Transaction Activity

  • Items viewed, added to cart, or purchased

  • Order history, returns, and cancellations

e. Communications

  • Information shared through emails or support messages

f. Device Information

  • IP address

  • Browser type

  • Device identifiers

g. Usage Information

  • Pages visited

  • Time spent

  • Interaction with features

2. Sources of Personal Information

We collect information from:

  • Directly from you (during browsing, ordering, account creation, support communication)

  • Automatically via cookies, analytics, tags

  • Service providers assisting us (payments, shipping, hosting)

  • Third-party partners, including Shopify integrations

3. How We Use Your Personal Information

We use this information for:

a. Providing & Improving Services

  • Processing orders & payments

  • Managing accounts

  • Shipping orders

  • Returns/exchanges

  • Personalized recommendations

  • Maintaining website functionality

b. Marketing & Advertising

  • Sending promotions and offers

  • Showing personalized ads across websites
    You can opt out anytime.

c. Security & Fraud Prevention

  • Detecting suspicious activity

  • Protecting accounts and transactions

  • Maintaining safe browsing and payment environment

d. Customer Support

  • Responding to inquiries

  • Resolving issues

  • Providing order updates

e. Legal Compliance

  • Responding to law enforcement or government requests

  • Preventing fraud and misuse

4. How We Share Personal Information

We may share information with:

a. Shopify

Our platform provider that processes data to operate and improve the Services.

b. Service Providers

Such as:

  • Payment gateways

  • Shipping/courier partners

  • IT, hosting, analytics providers

c. Marketing Partners

To show relevant ads based on browsing behavior.

d. With Your Consent

For example, when linking social accounts or sharing data for shipment.

e. Legal Authorities

If required for compliance or to protect rights.

f. Business Transfers

In mergers, acquisitions, restructuring, etc.

5. Relationship With Shopify

Since Kiddoro is hosted on Shopify:

  • Shopify collects and processes some of your personal data.

  • Certain enhanced data features may allow Shopify to analyze interactions across different stores.

  • Shopify is responsible for some data rights requests related to this usage.

To learn more, visit the Shopify Consumer Privacy Policy or Shopify Privacy Portal.

6. Third-Party Websites

Our site may contain links to third-party pages.
We are not responsible for their:

  • Privacy practices

  • Security

  • Content

Please review third-party policies before sharing personal data.

7. Children’s Data

We do not knowingly collect information from individuals below the age of majority.
If you believe a child has shared personal data, contact us and we will delete it promptly.

8. Security & Data Retention

We implement reasonable safeguards to protect information but cannot guarantee perfect security.

Retention time depends on:

  • Legal requirements

  • Account activity

  • Order history

  • Fraud prevention

  • Business needs

9. Your Rights

Depending on your region, you may have rights to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Request transfer of data

  • Opt out of marketing messages

To exercise these rights, contact us using the details below.

We may require identity verification before processing your request.

10. Complaints

If you have concerns about our data practices, contact us.
Where applicable, you may escalate to your regional data authority.

11. International Transfers

Your information may be processed outside your country (e.g., Shopify servers).
Such transfers follow applicable data protection requirements.

12. Updates to This Policy

We may update this Privacy Policy periodically.
The updated version will be posted with a revised Last Updated date.

13. Contact Us

If you have questions or wish to exercise your data rights, contact us:

📩 kiddoro.store@gmail.com